Privacy policy.

Introduction

SGD Consult ('we', 'us', 'our') respects your privacy and is committed to protecting any personal data you share with us. This policy explains what information we collect, how we use it, who we share it with, and the rights you have under applicable data protection laws including the UAE Personal Data Protection Law and the EU General Data Protection Regulation where relevant.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us through our website, request a consultation, subscribe to our research insights, or engage us for consultancy services. This includes your name, company name, email address, phone number, country, and the content of any message you send us.

When you visit our website, we also automatically collect technical information such as your IP address, browser type, device type, referring URL, and pages viewed. This information is used in aggregated form for analytics and to improve our website.

How We Use Your Information

We use your personal information to respond to your enquiries, deliver the services you request, send you research insights and reports if you have opted in, comply with legal obligations, and improve our services and website.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal effects on you.

Data Sharing

We may share your information with trusted service providers who support our operations, including email delivery platforms, analytics tools, and cloud hosting providers. All such providers are contractually bound to handle your data securely and only for the purposes we specify.

We may also disclose your information where required by law, court order, or to protect our legal rights.

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. Contact enquiry data is typically retained for two years from the last interaction unless you request earlier deletion.

Your Rights

SGD Consulting FZE serves clients in the United Arab Emirates, the United Kingdom, the European Union, and other jurisdictions. Where applicable, we comply with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, and the European Union General Data Protection Regulation (EU GDPR, Regulation 2016/679).

Under each of these frameworks, you have the right to access, correct, delete, or restrict the processing of your personal information. You may also object to processing or request data portability where applicable. Where SGD Consulting FZE processes your data on the basis of consent, you may withdraw that consent at any time. To exercise any of these rights, contact us at info@sgdconsult.com. We undertake to respond to verified requests within 30 calendar days.

If you are based in the EU you have the right to lodge a complaint with your national data protection authority. If you are based in the UK you may complain to the Information Commissioner's Office (ICO). If you are based in the UAE you may complain to the UAE Data Office.

Security

We use industry-standard technical and organisational measures to protect your personal data, including encryption in transit, access controls, and secure cloud infrastructure. However, no system is fully impenetrable, and we cannot guarantee absolute security.

Updates to This Policy

We may update this policy from time to time. The version date is shown at the top of the page. Material changes will be communicated via the website.

Contact

For any questions about this privacy policy or our data handling practices, contact us at info@sgdconsult.com or by mail at SGD Consult, P.O. Box 326196, Ras Al Khaimah, United Arab Emirates.